At Varnika Collections, we want you to be completely satisfied with your purchase. If you are not satisfied with an item, you may request a return or exchange subject to the terms and conditions below.
1. Eligibility for Returns
Items may be eligible for return or exchange if:
- The return request is made within 7 days of receiving the order.
- The item is unused, unworn, unwashed, and in its original condition.
- The original packaging, tags, labels, and accessories are intact.
- The item has not been damaged, altered, stained, or used.
- Proof of purchase or order details are provided.
Items that do not meet these conditions may not be accepted for return.
2. Non-Returnable Items
For hygiene and product-safety reasons, certain items may not be eligible for return or exchange, including:
- Used, worn, washed, or altered items.
- Items without original tags or packaging.
- Items damaged after delivery due to customer use or improper handling.
- Customized or specially made items.
- Clearance, sale, or promotional items, unless the item was received damaged or incorrect.
3. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.
Please provide:
- Your order number.
- Details of the issue.
- Clear photographs or videos showing the product and packaging.
After reviewing the request, we may offer a replacement, exchange, store credit, or refund, depending on the circumstances and availability of the product.
4. Return Process
To request a return, please contact us through our official contact details and provide your order number and the reason for the return.
Once your request is approved, we will provide instructions for returning the item.
Please do not send an item back without receiving return instructions from Varnika Collections.
5. Refunds
Once the returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be processed using the original payment method, where applicable.
Depending on the payment provider or bank, it may take additional business days for the refunded amount to appear in your account.
6. Return Shipping Charges
Unless the item received is damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.
If the return is due to an error on our part or the product is confirmed to be defective or damaged upon delivery, Varnika Collections will determine the appropriate return or replacement arrangement.
7. Exchanges
Exchange requests are subject to product availability.
If the requested replacement item is unavailable, we may offer an alternative product, store credit, or refund, depending on the circumstances.
8. Cancellation of Orders
Order cancellation requests should be made as soon as possible after placing the order.
Once an order has been processed, dispatched, or delivered to the shipping provider, cancellation may no longer be possible. In such cases, the order may be handled under our return policy.
9. Refund Exceptions
Refunds may be refused where:
- The item does not meet the return conditions.
- The return request is submitted after the applicable return period.
- The item shows signs of use, washing, damage, or alteration.
- Original tags or packaging are missing.
- The product is classified as non-returnable.
10. Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact Varnika Collections through the contact information provided on our website.
Website: Varnika Collections
We reserve the right to review and update this Refund & Return Policy when necessary. Any changes will be published on this page.
